Journal of Emerging Trends in Economics and Management Sciences: Home

Abstract:
Banking industry is growing and competitive sector in Bangladesh. Work Practice are changings banking industry in terms of knowledge, skills, abilities, technologies and customer service. If the employees have not been provided adequate knowledge, they wouldn?t get chance of lerning new things as a result they will feel hurdle of skills to perform job. The objective of this report is to reveal how much training and development programs are effectively offered by banks. This study has particularly been done on Dutch Bangla Bank Limited., an old and renwoned private commercail bank operating in Bangladesh. 20 samples were collected from different branches located in Dhaka of DBBL by nonprobability, convenience sampling. Structured questionnaire is used to collect data and summated rating scale named Likert Scale is applied, starting from strongly agree (5) to strongly disagree (1). The report revealed that the training and development programs of Dutch Bangla Bank Limited are effective and these programs are offered through the screening of requirements to employees to fullfil the gap and upgrade employee?s skills.

Keywords: Effectiveness, Dutch Bangla Bank, Employees, Training and Development

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