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Article Title:
Conflict Management in Government Hospitals in Mainland Local Government Area of Lagos State, Nigeria
by Ekwoaba Joy Onyinyechi

Abstract:
The health sector in Nigeria is plagued by a myriad of problems which causes conflict and the workers often employ confrontational approach in addressing these problems. The aim of this study is to identify the causes, effects and impact of conflict in the government hospitals and medical centres in Mainland Local Government Area of Lagos State, and prescribe the best strategies and mechanisms to reduce frequent occurrence of conflict base on the Traditional Theory of Conflict. A sample size of 100 respondents was randomly selected and relevant information was elicited through the aid of self-administered questionnaire and in-depth interview. The data obtained was analyzed using simple percentage. The findings revealed that, causes of conflict includes poor working conditions; poor government remuneration; non-fulfillment of promises by management and government; delay in payment of bonuses and allowances; inadequate medical facilities and infrastructures; disagreement between management and workers? representative on management style and refusal of government to implement collective agreement. It is suggested that the negative effects of conflict can be addressed by adopting appropriate mechanisms, styles and strategies of collective agreement implementation; collaboration between management and workers representatives; prompt payment of salaries as well as joint decision making between management and employees.

Keywords: conflict, conflict management, employees, employer, health sector, organisation.

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