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Journal of Emerging Trends in Economics and Management Sciences (JETEMS)

ISSN: 2141-7024

 

Article Title:
Effect Of Poor Medical Practitioner-Patients Relationship On Organizational Performance Of Nigeria Hospitals
by Martha Chinyere Okonkwo

Abstract:
This study examined the effect of poor medical practitioner-patients relationship on organizational performance of Nigeria Hospitals. The study specifically to investigate the coordination in medical practitioners-patients relationship on the image of healthcare service delivery to improve organizational performance in Nigeria Hospitals. and also, to examine the effective time and attendance management of medical practitioners to patients help to improve organizational performance in Nigeria Hospitals Data for the study was collected using primary and secondary methods of data collection. For the primary data collection, questionnaire was used while existing literature relevant to the topic was consulted for the secondary data. A sample of one hundred and seventy-one respondents was randomly drawn from Hospitals within Enugu metropolis, which is subdivided into one hundred (100) patients and seventy (70) medical practitioners, the 5-point Likert scale was used for data analysis while Pearson correlation tool was used to test the formulated hypothesis. The result shows that coordination in medical practitioners-patients relationship on the image of healthcare service delivery is very poor so, it does not significantly improve organizational performance in Nigeria Hospitals and when compared with private owned hospitals in Nigeria. Effective time and attendance management of medical practitioners to patients is positive and it help to significantly improve organizational performance in Nigeria Hospitals.
Keywords: Patient, Medical Practitioner, Healthcare, Service Delivery, Hospital
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